Privacy and Cookies Policy

Who we are

Coach ISM is a product of the brand agap2IT. This is an individual system for football coaches, more accessible and personal. Coaches can organize their work in the same location, without having to restart every time they change clubs and Coach ISM is the solution for them.

This Privacy Policy applies to data collected by agap2IT on the platform website Coach ISM:

For more additional information’s, about the data collect directly by company agap2it, you may consult its Privacy Policy thru the site.

All personal data provided will be treated with the guarantee of security and confidentiality required by the legal framework about the protection of personal data.


This policy seeks to define how the personal data of users of the Coach ISM website are treated.

Similarly, agap2IT, as the managing body of the Coach ISM website, is required to comply with this policy in accordance with the obligations of Regulation 2016/679/EU of the European Parliament and of the Council of 27 April 2016, on the protection of individuals regarding the processing of personal data and on the free movement of such data (hereinafter referred to as "the Regulation").

In this sense, agap2IT seeks to ensure that the Coach ISM website complies with the legal obligations of the Regulation and that the personal data of its customers, potential customers, and any other data subjects whose personal data they process during their business are processed in accordance with the regulatory and legal standards in force and are stored securely.

Data Controller

moOngy S.A., owner of the agap2IT brand, is the entity responsible for the processing of the data processed in the framework of the Coach ISM website.


  • Adress: Rua Sousa Martins, nº 10, 3º andar, 1050-218 Lisboa
  • E-mail:

We guarantee confidentiality in the processing of your data

Personal data are considered confidential and as such are covered by legal confidentiality obligations. The processing is supervised by the data protection officer who will ensure that only duly authorized persons can process certain data.

Personal data

How consent is given

The consent of the induvial must be expressed freely, voluntarily, and explicitly and shall be obtained through a record of acceptance.
The removal/ withdrawal of consent may be requested at any time by sending a simple request to the email address. For information about withdrawing consent for cookies, please see the COOKIES section of this Policy.

How we collected the data information

Website user data: when you visit our website, whenever you accept the use of cookies, in accordance with the cookie settings of your browser, and where appropriate and in accordance with the provisions of the laws, your data may be collected automatically or through you. If you want to seek more about this topic, you can consult the information by clicking on COOKIES.

What data we need to collect

The personal data collected shall be such as are necessary for the purposes for which they are intended and which are determined, explicit and legitimate.

Personal data shall be processed lawfully, fairly, and transparently in relation to the data subject.

The data subject shall be informed about the purpose of the processing rigorously and in accordance with the a priori procedures established.

For the fulfilment of the business activity, the responsible office needs to collect and process the following data:

Category of date Collected information
Contact and identification details Name, phone number, email address, address, postal code, locality, county and country
Billing Data Fiscal number, last four (4) digits of the credit card
Data of Users of the website Cookies collect generic information, such as: i) IP address; ii) date, time, duration, and frequency with which you access the website; iii) how you arrive and use the website; ii) information related to your preferences; iii) the area of the country through which you access the website.

What is the purpose of the data processing

Contact and identification data: We only store user data based on a legitimate interest in ensuring the correct and effective response to communications and requests made by users, as well as following the recruitment process.

Billing Data: We only store the billing data on a legitimate interest in insuring the legal purposes (invoicing).

Website user data: They are used for:

  • Improving the user experience of our website;
  • Presentation of content that we think is of interest to you.

How long the data will be kept

Personal data will be stored, without prejudice to legal provisions or regulations to the contrary, for the period necessary for the purposes for which they are intended and for which they are processed.

In the case of communications received through the contact page of the Coach ISM website, they will be kept for a maximum period of 2 years.

Violation of Personal data

It is considered a violation of personal data any act that calls into question the security of the data, in an accidental or unlawful manner, and causes the unauthorized destruction, loss, alteration, disclosure or access to personal data transmitted, stored or subject to any other type of treatment.

Coach ISM has been working to maintain and preserve personal data with a high level of security. However, small deviations from the forecast can always occur. If any of our customers or users detect or suspect a possible data breach, they should immediately send an email to, indicating what happened, as well as identifying the data that may be involved. In this way, the responsible department will be able to act quickly and properly, in accordance with the standards established in the Regulation.

Your Right

Right of the data subject

In accordance with current legislation, the data subject may exercise his or her right to information, access, rectification, erasure, limitation of treatment and portability of personal data. The holder may also oppose to the processing of the personal data or withdraw consent.

The data subject also has the right to file a complaint with the National Data Protection Commission, through the forms available at, or, by mail, to the address Av. D. Carlos I, 134 – 1º, 1200-651 Lisboa

How can I exercise my right?

For the exercise of any of these rights or for any questions regarding the processing of your personal data, the holder of these rights must address a request to the person in charge of the entity, through the email address

Security of treatment

AGAP2IT is committed to guaranteeing and protecting the security of the personal data made available to it, using appropriate technical and organizational measures to ensure and prove that the treatment is carried out in accordance with the General Data Protection Regulation.


What are the cookies?

Cookies are small text files, which are stored on your computer or mobile device through your internet browser (browser). By browsing, they record your preferences and allow the website to identify your device the next time you visit.
At any time, you can decide to be notified of the receipt of cookies, check or change the type of cookies, as well as block their entry into your system, through the settings of your internet browser.

Why are they used?

Cookies are an essential part of the operation of our website and to facilitate your navigation on the Platform, the main purpose of which is to improve your search experience. For example, they are used to help determine the usefulness, interest and number of websites uses, enable faster and more efficient browsing, and eliminate the need to repeatedly enter the same information.

The information collected by Cookies also allows us to improve the website through estimates and usage patterns, and to allow its suitability to the individual interests of users.

As described below, the website uses technical or strictly necessary cookies, performance cookies, functionality cookies and advertising cookies. Each of these cookies may be installed by the agap2IT websites (own cookies) or by websites external to agap2IT (third party cookies) and may be removed as soon as the user leaves the website (session cookies) or remain on the terminal device after the user leaves the website (persistent cookies).

The cookies currently used by the website are as follows:

Technical or strictly necessary cookies

Technical or strictly necessary cookies are cookies installed for the purpose of allowing navigation on the website, allowing a correct user experience, namely the security of the website or consent management. For this reason, these cookies do not require your consent.

Cookie Cookie designation Finality Cookie nature Duration
Google test_cookie Verify of browser Support cookies. Thrid party 1 day
Cookiebot CookieConsent Saves the user consent status cookie for the current domain. Thrid party 1 year
Google _GRECAPTCHA Allows to distinguish between humans and bots. It is necessary for reports of use of the site to be reliable. Thrid party Persistent ARRAffinity Used to aid people who need to stay with a certain instance of web app or web site in Azure. Third Party Session .AspNetCore.Antiforgery.*********** Used to prevent cross-site request forgery (also known as XSRF or CSRF) attacks. Own Session .AspNetCore.Cookies Used to identify logged in user. Own Session

Performance cookies

Performance cookies allow you to count visits and traffic sources, so that agap2IT can measure and improve the performance of the website. These cookies help us to know which pages are most visited and to analyze how visitors use the website. All information collected by these cookies is anonymous.

Cookie Cookie designation Finality Cookie nature Duration
Google ga Records a unique ID that is used to generate statistical data on how the visitor uses the site. Third Party 2 years
Google _gid Records a unique ID that is used to generate statistical data on how the visitor uses the site. Third Party 1 day
Google _ga_* Used to persist session state. Third Party 2 years

Functionality Cookies

Functionality cookies allow the website to provide enhanced functionality and customization, such as remembering the language in which you want to see the website in your next visit. If you do not allow these cookies some of these features, or even all of them, may not act correctly.

Cookie Cookie designation Finality Cookie nature Duration .AspNetCore.Culture Determines the visitor’s preferred language. Allows the site to set the preferred language on the visitor’s re-entry. Own 1 year

Advertising Cookies

Advertising cookies are cookies that allow you to display advertising that is deemed to be appropriate to your interests and preferences. These cookies are installed by our advertising partners and may be used by these partners to build a profile based on their interests and show you relevant advertisements on other websites.

Cookie Cookie designation Finality Cookie nature Duration
Google IDE Used by Google Doubleclick to record and report the actions of the user of the site after viewing or clicking on one of the advertiser’s advertisements in order to measure the effectiveness of an ad and present targeted ads to the user. Third party 1 year

Revocation and management of consents

The user may, at any time, revoke or change the preferences of consents previously granted. All you need to do is access the Coach ISM cookie management tool.
The use of cookies can also be defined in the preferences of your browser, namely in the privacy options. For this purpose, we recommend that you refer to the help section/menu of your browser or visit the respective provider’s web pages.

Changes to privacy and cookie policy

If necessary and appropriate, at any time agap2IT may modify the information set out in this Privacy and Cookie Policy. If any changes occur, it can be consulted on the website.
In any case, we suggest that you review this Policy regularly so that, if changes or updates occur, you can always be properly informed about them.